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Privacy Policy

SECURITY, COOKIES & PRIVACY POLICY

 

Scope

This Privacy Policy (“Policy”) applies to the web site (mishah.co.za) (the “Site”), which is operated by Mishah Designerwear company (“we”, “us” or “Mishah”). Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to contact us using the contact details at the end of this Policy or by email at enquiries@mishah.co.za. This Policy applies only to information collected through the Site and does not apply to information collected from any other source. Our Site also contains links to third party sites that are not owned or controlled by Mishah Designerwear. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website that collects personal information.

Terms & Conditions. Please note that your use of our Site is also subject to our terms & conditions, available on this site.

This privacy policy sets out how Mishah Designerwear uses and protects any information that you give Mishah Designerwear when you use this website. Mishah Designerwear is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Mishah Designerwear may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Use of Consumer Reporting Agency Information and sharing of credit Information

We may share information about you and the conduct of your account with consumer reporting agencies, other lenders and relevant third parties, in accordance with applicable law. Information about you and other members of your household and those with whom you are financially linked maybe used to verify your identity.
We may also use your information for payment recovery or fraud and debt tracing. We will pass on details of defaulting accounts to debt collection agencies. For details of the Credit Reference Agencies that we receive information from and share information with, please feel free to inquire via any of the means available in the Contact Us section below.

We may collect the following information:

Name, contact information including email address, demographic, information such as postcode, preferences and interests, other information relevant to customer surveys and/or offers. For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Keeping In Touch With You

We want to keep you up to date with information about new ranges, special offers and improvements to this site. When you provide us your email address, we may send you emails necessary to process your order, respond to a request, provide customer service, or promote products or services. For example, after you place an order at www.mishah.co.za, you will receive an email confirmation and, in most cases, an email with package tracking information.

It is our intent to send promotional emails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in each marketing email message and each edition of the newsletter and within the “Updating and Reviewing Your Information” below.

Alternatively, you can request that we stop using your information and that we stop mailing information to you by calling us on +27(0) 21 007 3453 or by email at enquiries@mishah.co.za

You may continue to receive mailings that are already on route to you for a short period of time while your request is being dealt with.

What Are Cookies?

Cookies are small text files that are stored on your PC, phone or other web enabled device when you visit the Mishah Designerwear website. They are not harmful and do not contain any confidential information such as your home address, date of birth or credit card details. Cookies are an essential part of how our site works. Some of these cookies are required by our site to enable you to transact whilst other cookies enable us to give you an enhanced, personalized web experience. By using our site, you also consent to the use of these cookies.

Cookies are used on our site for the following reasons:

  1. To allow you to securely sign in to your Mishah Designerwear Account, so that you can use “My Account” features such as order information, making payments and viewing statements;
  2. To store the content of your online shopping bag whilst you browse the site and to complete an order;
  3. To record the areas of the website that you have visited, products you have viewed and time spent browsing, as well as the products you purchased. Mishah Designerwear uses this information to help make the website more user friendly, develop our site design and to continuously improve the quality of the service we provide;
  4. To distribute visitors to our site evenly across platforms to ensure the content is served at the fastest possible speed.

We also offer you the facility to share your experience on our site through social sites such as Facebook and Twitter. By using these features, you are also consenting to allow cookies from these providers. More information about how these providers use cookies can be found at their websites.

Are Cookies Safe?

Yes. The information stored in cookies is safe and anonymous. They do not contain any information which could personally identify you and your account security is never compromised. You can find more information about cookies at www.allaboutcookies.org and www.whatarecookies.com.

Can I Turn Off Cookies?

Mishah Designerwear uses cookies to ensure that we provide the best possible standard of service to our online customers. However, as part of our privacy and security policy, we require your consent to use them. To withdraw your consent, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer’s hard drive. For information on how to disable cookies, please consult the “Help” tab of your browser via the menu bar. It must be noted that if you choose not to consent to the use of cookies, your experience of our site will be severely impaired and many integral aspects of the site, including (but not limited to) adding items to your shopping bag and accessing your account, will not work at all.

Updating Or Reviewing Your Information

To update your customer information, such as name, address, telephone number, email address or billing details, please log in to any profile you have created and make the modifications directly within the Site. A limited amount of purchase information may also be available to you. To protect your privacy, we will need to validate your identity before you update or review your information. If you do this via the Site, we will ask you for your user name and password. You may also contact us at +27(0) 21 007 3453 or via email at the address in the Contact Us section below.

Account Protection

Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.

Privacy Of Children On Our Site

Our Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe we might have collected personal information from a child under the age of 13, please call us at +27(0) 21 007 3453.

Changes To The Privacy Policy

We keep our Policy under regular review and we will place any updates on the Site along with a summary of any material changes.

Contact Us

If you have any questions relating to this policy or the use by Mishah Designerwear of personal data please contact us via:

Email: enquiries@mishah.co.za